TRAVEL FEE – We have a complimentary radius of 20 miles to and from two ports and add $.85 cents per mile outside of that complimentary radius. For Parties outside of that radius, we have a 1 hour party minimum

If you book during rush hour 3pm-7pm, Monday through Friday, the actor has the right to increase billiable miles charges because of the additional time it takes for travel.

OVERAGE TIME FEE – $145 will be charged for each additional 30 minutes per performer if the party host decides to extend the time from the purchased package.

If the actor is running late because of previous parties and their time management, unforeseen traffic incidents beyond our control or malfunction of costumes like seam tears, or zipper breaks from previous parties, the actor will call and discuss with you their situation and give an estimate ETA Please be respectful and kind. We aren’t always able to control everything and things do happen. We do our best!

At the owners discretion, Rent a Party Character will not offer discounts to business who require additional paperwork to qualify for their entertainment. In addition, certain characters will not qualify for discounts such as the Star Wars Storm Trooper and Darth Vader because of the difficulty of the costume and the handling.

EarlyTermination of the Party—

Because of increasing agressive behavior from our party guest towards our Mascot Characters and Costumes at partiies and events, Rent A Party Character has created a behavior code that has to be inforced and agreed upon before we accept and confirm your party. This behavior code will insure and help with a safe inviorment for both the actors, their costumes, and the children, teens,and adults who are attending the party or event. Your help and understanding will be appreciated as we seek to provide and improve our services to you,

Our Actors are Not diciplinarians.

Actors are hired to entertain and play with your party guests. They have been trained to play with your kids safely and provide the best entertainment possible. However, we have seen children and teens who think it’s funny to abuse the costumes by pulling on the parts, punching the costume, ripping off ears, and noses, and expressing destructive behavior. The actors will ask nicely for the party guests to stop but if it continues, the actor will let the party host know. Party host should be observing and watching at all time for this kind of behavior. If the child persist, then we expect the party host to remove the child from activities moving forward until the child in under control or understands what they can and cannot do towards our characters.

The party host is responsible to stop aggressive behavior towards the actor

Punching, hitting, throwing balls, jumping on, kicking, knocking over, or disrespectful play towards the actor or costume is absolutely not tolerated. If the play turns hostal in any way with aggresive and disrespectiful abuse, we expect the party host to observe and stop the kids who are participating in this kind of behavior. The actor will also ask for help. The kids must know that it is unacceptable for them to show disrespect towards our characters and actors and could result in the actor stopping all further play or activities. .

Actors have the right to determine if the party is unsafe or abusive

If the actor determines that the environment is unsafe or abusive toward them or any other guest, and the host is not helping with children who continue to show aggressive behavior towards the actor and costumes, then actors have the right to leave the event. There will be no refund and the balance due is still expected with payment in full. All guest, including children, teens and adults are required to treat and respect the property of Rent A Party Character. Hosting parents are asked to help with, observe and assist with situations discribed above.

Compensation for any harm to the actor or costume

If any part of the costume is harmed as a result of aggressive behavior from any attending guest or the actor has been hurt or abused in anyway which results in further injuries, hospital bills, or loss of income, it becomes the responsibilty of the party host to compensate the actor or Rent A Party Character for damages. Our behavior code should assure our party hosts and families that this kind of incident will never escalate to compensation. Thank you for your help and understanding.